Cookie and Data Usage Policy

How InsightfulNeur uses tracking technologies to enhance your experience

Last Updated: March 15, 2025

Understanding Our Tracking Technologies

At InsightfulNeur, we believe transparency matters when it comes to how we collect and use information from your visits to our website. This policy explains the various tracking methods we employ and why they're important for delivering quality financial education services.

When you visit insightfulneur.com, several types of small data files work behind the scenes to remember your preferences, analyze how our content performs, and help us understand what our visitors find most valuable. Think of these as digital assistants that help us provide you with a more personalized and efficient experience.

Types of Data Collection We Use

We categorize our tracking technologies into four main types, each serving different purposes for your experience and our service improvement:

Essential Functionality

These are the basic tools that keep our website working properly. Without them, you wouldn't be able to navigate between pages, access course materials, or maintain your session while browsing our educational content.

User Experience Enhancement

These technologies remember your preferences like language settings, course progress, and interface customizations. They make return visits more convenient by keeping track of what matters to you.

Content Performance Analysis

We use these to understand which educational materials resonate most with our visitors, how people navigate through our content, and where they spend the most time learning.

Educational Outreach

These help us connect with people who might benefit from financial education by tracking interest patterns and helping us improve our course recommendations.

How We Actually Use This Information

The data we collect serves specific purposes that directly benefit your learning experience. Here's what happens with the information we gather:

  • Tracking which financial topics generate the most interest helps us develop relevant course content
  • Monitoring page load times and navigation patterns allows us to optimize site performance
  • Recording course completion rates helps us identify where students need additional support
  • Analyzing geographical visitor data helps us tailor content for different markets, including Thailand
  • Understanding device preferences helps us improve mobile and desktop experiences
  • Measuring email campaign effectiveness helps us send more targeted educational updates

For example, if we notice many visitors spending significant time on our trading fundamentals section but leaving before completing related exercises, we might add more interactive elements or clearer explanations to that content.

Data Retention and Storage

Different types of information stay in our systems for varying periods, depending on their purpose and legal requirements:

Session Data: Cleared when you close your browser or after 24 hours of inactivity
Preference Settings: Stored for up to one year to maintain your customized experience
Analytics Information: Aggregated and anonymized data kept for two years for trend analysis
Marketing Data: Maintained for 13 months or until you opt out of communications

We regularly review and purge outdated information to ensure we're only keeping what's necessary for providing and improving our services.

Managing Your Tracking Preferences

You have several options for controlling how tracking technologies work on your device. Most modern browsers give you granular control over these settings:

Browser-Level Controls:

Chrome

Settings → Privacy → Site Settings → Tracking

Firefox

Options → Privacy → Enhanced Tracking Protection

Safari

Preferences → Privacy → Prevent Cross-Site Tracking

Edge

Settings → Privacy → Tracking Prevention

Keep in mind that blocking essential functionality tracking may affect how certain features work on our site. You might experience issues with course progress saving or preference retention, but the basic educational content will remain accessible.

If you're primarily concerned about marketing-related tracking, most browsers offer options to block third-party trackers while allowing first-party functionality that keeps the site working smoothly.

Third-Party Services and Data Sharing

We work with select third-party services to enhance our educational platform. These partnerships involve limited data sharing under strict agreements:

Analytics providers help us understand user behavior patterns without accessing personally identifiable information. Email service providers handle course updates and educational newsletters, but only for users who've opted in. Payment processors manage transaction security for course purchases, handling financial data according to industry standards.

We never sell visitor data to other companies, and we don't share detailed user profiles with marketing networks. Our third-party relationships focus on improving educational delivery rather than data monetization.

Questions About Our Data Practices?

We're committed to transparency about how we handle your information. If you need clarification about any aspect of our tracking policies or want to discuss your data preferences, we're here to help.

help@insightfulneur.com
+66 53 321 521
Phuket, Thailand Office