When you interact with our financial education platform, we collect several types of information to provide you with personalized learning experiences and maintain our service quality.

Your information helps us create a better learning environment. Here's specifically how we use what you share with us:

• Deliver course content and track your educational progress
• Send important updates about your enrolled programs
• Provide technical support when you encounter issues
• Improve our curriculum based on learning analytics
• Process payments for course enrollments
• Comply with legal requirements in Thailand and international jurisdictions
• Prevent fraudulent activities and maintain platform security

We don't sell your personal information to third parties. Period. Our business model is based on providing quality financial education, not on data monetization.

We maintain strict controls over who can access your information. Sharing only happens in specific, limited circumstances:

We never share your learning progress, quiz scores, or personal information with other students or external parties for marketing purposes.

You have significant control over your personal information. Under both Thai Personal Data Protection Act (PDPA) and international privacy standards, you can:

To exercise any of these rights, contact us at help@insightfulneur.com. We'll respond within 15 business days and guide you through the process.

Protecting your information is fundamental to our operations. We employ multiple layers of security measures:

Your data is primarily stored on servers located in secure data centers that comply with international security standards. We maintain backups to prevent data loss, but these backups follow the same security protocols as our primary systems.

While we implement strong security measures, no online service is 100% secure. We continuously monitor for potential threats and update our security practices as technology evolves.

Data Retention: We keep your account information for as long as you maintain an active account. Learning progress and course completion records are retained for seven years to support certificate verification. After account deletion, most personal information is removed within 90 days, though some data may be retained longer for legal compliance.

As a Thailand-based company serving international students, some of your data may be processed outside Thailand. This happens when:

• Using cloud services with global infrastructure for better performance
• Processing payments through international payment networks
• Providing customer support through global service platforms
• Backing up data across multiple geographic locations for security

When data crosses borders, we ensure adequate protection through contractual safeguards, choosing providers with strong privacy frameworks, and limiting data transfer to what's necessary for service delivery.

We comply with the Thai Personal Data Protection Act requirements for international transfers and work only with service providers that maintain appropriate data protection standards.

Our website uses cookies and similar technologies to enhance your learning experience and understand how our platform is used.

You can control non-essential cookies through your browser settings. However, disabling certain cookies may limit some website functionality and personalization features.

Our financial education programs are designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age without parental consent.

If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate enrollment procedures and privacy protections.

If we discover that we've inadvertently collected information from someone under 18 without proper consent, we'll delete that information promptly and work with parents to address any concerns.

We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through:

• Email notification to your registered address
• Prominent notice on our website homepage
• In-platform notification when you log into your account

Minor updates, like clarifying existing practices or fixing typos, may be made without specific notification, but we'll always update the "Last Modified" date at the top of this policy.

We encourage you to review this policy periodically, especially before providing new personal information or enrolling in additional courses.